Legal
Privacy Policy
Effective Date: August 23, 2026
Last Updated: August 23, 2026
Akasha Herbs LLC respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our Services.
By using our Services, you acknowledge the practices described in this Privacy Policy. This Privacy Policy does not replace any additional notices we may provide at or before the time particular information is collected.
1. INFORMATION WE COLLECT
Depending on how you interact with Akasha, we may collect the following categories of personal information.
Contact and Identity Information
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account username or other account information
Order and Transaction Information
When you purchase products from Akasha, we may collect:
- Products purchased
- Order history
- Purchase amount
- Shipping information
- Billing information
- Returns, refunds, and customer-service history
- Discounts or promotional offers used
- Subscription information, if applicable
Payment transactions may be processed by third-party payment processors. Akasha may receive limited transaction information from those processors, such as payment status, payment method type, transaction identifiers, and portions of payment-card information. We do not necessarily receive or store your complete payment-card number.
Information You Choose to Provide
You may voluntarily provide information when you:
- Contact customer service
- Submit a contact form
- Complete a questionnaire or product-finder
- Leave a review
- Participate in a promotion or survey
- Communicate with us by email, SMS, social media, or another channel
- Provide feedback about Akasha products
Because Akasha offers products related to intimacy and wellness, information you voluntarily provide could in some circumstances reveal information about your health, wellness concerns, intimate life, sexual interests, or product preferences.
Please do not provide medical or other sensitive information that is unnecessary for us to assist you.
Device and Internet Activity
When you use our website, we and service providers acting on our behalf may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Device identifiers
- Pages viewed
- Links clicked
- Referring URLs
- Approximate location derived from an IP address
- Date and time of visits
- Website interactions
- Shopping-cart activity
- Conversion information
We may collect this information through cookies, pixels, tags, software development kits, local storage, and similar technologies.
Marketing and Advertising Information
We may collect information about your interactions with:
- Akasha emails
- SMS messages
- Advertisements
- Social-media content
- Promotions
- Website campaigns
Where permitted by law, advertising and analytics providers may also provide information about interactions with advertisements or websites.
2. SENSITIVE PERSONAL INFORMATION
Some information associated with Akasha products may be sensitive because our products relate to intimacy, sexual wellness, physical response, and personal wellness.
For example, a person's purchase of a particular product or answers to a product questionnaire could potentially permit an inference about that person's health, sex life, or intimate preferences.
We therefore aim to limit the collection and use of sensitive information to what is reasonably necessary for legitimate business purposes, such as fulfilling an order, providing a requested service, responding to a customer inquiry, complying with law, protecting our Services, or other purposes disclosed to you.
We do not intentionally require customers to provide diagnoses, medical records, prescription information, sexual history, or similarly sensitive information in order to purchase ordinary Akasha products.
Akasha products and website content are not a substitute for professional medical advice, diagnosis, or treatment.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide order confirmations and shipping notifications
- Manage returns and refunds
- Provide customer support
- Maintain customer accounts
- Respond to questions and requests
- Recommend or display products
- Operate and improve our website
- Understand how customers use our Services
- Conduct analytics
- Improve our products and customer experience
- Detect fraud and suspicious activity
- Maintain website and account security
- Prevent abuse
- Maintain business and transaction records
- Comply with legal and regulatory obligations
- Enforce our Terms of Service and other policies
- Protect Akasha, our customers, and others
- Send marketing communications where permitted
- Measure the effectiveness of advertising
- Personalize marketing where legally permitted
- Carry out other purposes disclosed when information is collected
We may also use aggregated or deidentified information for research, analytics, product development, business planning, and other lawful purposes.
4. EMAIL AND SMS MARKETING
If you choose to subscribe to Akasha marketing communications, we may send you information about products, launches, educational content, promotions, special offers, or other Akasha news.
You may unsubscribe from promotional emails by using the unsubscribe link contained in an email.
Even after opting out of promotional email, you may continue to receive non-promotional communications relating to transactions, orders, accounts, security, or customer-service requests.
Text Messages
If Akasha offers SMS marketing, participation is voluntary and subject to any SMS terms and consent disclosure presented when you enroll.
You may withdraw consent to promotional SMS communications using the opt-out instructions provided in those messages.
Consent to receive marketing text messages is not a condition of purchasing Akasha products.
6. ANALYTICS AND ADVERTISING
We may use third-party analytics and advertising technologies to understand how people interact with Akasha and to measure or improve our advertising.
Depending upon our technology configuration, these providers may receive information such as:
- IP address
- Device identifiers
- Browser information
- Pages visited
- Advertising interactions
- Purchase or conversion events
- Other online activity
We do not authorize third parties to use information obtained through Akasha in ways inconsistent with our agreements with them or applicable law.
Because Akasha operates in the intimacy and wellness category, we endeavor to avoid transmitting unnecessarily sensitive information to advertising platforms.
7. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties when reasonably necessary to operate Akasha, including the following categories.
Service Providers and Contractors
We may work with companies that provide:
- Website hosting
- E-commerce infrastructure
- Payment processing
- Order fulfillment
- Shipping
- Customer service
- Email delivery
- SMS services
- Analytics
- Advertising
- Fraud prevention
- Cybersecurity
- Cloud storage
- Information technology
- Professional services
These companies may process personal information on our behalf or for purposes permitted by applicable law.
Payment Processors
Payment information may be transmitted directly to payment processors and financial institutions necessary to complete a transaction.
Shipping and Fulfillment Providers
We may provide information such as your name, shipping address, telephone number, email address, and order details to parties responsible for fulfilling and delivering purchases.
Analytics and Advertising Providers
Subject to applicable law and your available privacy choices, certain online identifiers and internet activity may be disclosed to analytics or advertising providers.
Professional Advisers
We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisers where reasonably necessary.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with law
- Respond to lawful legal process
- Cooperate with regulators or law enforcement
- Investigate fraud
- Protect our legal rights
- Protect customers or other individuals
- Enforce agreements and policies
- Protect the security of our Services
Business Transactions
If Akasha is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
8. SALE AND SHARING OF PERSONAL INFORMATION
Akasha does not sell personal information for money in the ordinary meaning of the word “sell.”
However, certain privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough that the use of some advertising cookies, pixels, or similar technologies may qualify even when no money is exchanged for personal information.
Where applicable, Akasha will provide legally required mechanisms for consumers to opt out of such activities.
If our practices change, we will update this Privacy Policy and provide any additional choices required by law.
9. YOUR PRIVACY CHOICES
Depending on where you live and the laws applicable to Akasha, you may have rights concerning your personal information.
These may include the right to:
- Confirm whether we process your personal information
- Access personal information
- Request correction of inaccurate personal information
- Request deletion of personal information
- Obtain a portable copy of certain personal information
- Opt out of certain sales or sharing of personal information
- Opt out of targeted advertising
- Limit certain uses or disclosures of sensitive personal information
- Withdraw consent where processing is based on consent
- Appeal certain decisions concerning a privacy request
- Receive equal service and not be unlawfully discriminated against for exercising privacy rights
These rights are not absolute. Certain exceptions may apply, including where information must be retained to complete transactions, prevent fraud, maintain security, comply with law, establish or defend legal claims, or fulfill other legally permitted purposes.
10. HOW TO EXERCISE YOUR PRIVACY RIGHTS
To submit a privacy request, contact us at:
Email: realakashaherbs@gmail.com
Please include sufficient information for us to understand your request.
We may need to verify your identity before completing certain requests. Verification may require us to confirm information already associated with your account or transactions.
We will only request information reasonably necessary to verify your identity.
Where applicable, you may use an authorized agent to submit a request on your behalf. We may require proof that the agent has authority to act for you and may independently verify your identity.
If applicable law provides a right to appeal our decision regarding your privacy request, instructions for submitting an appeal will be included with our response.
11. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), if Akasha is subject to the CCPA.
Depending on applicability and circumstances, California consumers may have rights to:
- Know the categories and specific pieces of personal information collected
- Know the sources of personal information
- Know the purposes for collecting, using, selling, or sharing personal information
- Know categories of third parties receiving personal information
- Request deletion
- Request correction
- Opt out of sale or sharing
- Limit certain uses and disclosures of sensitive personal information
- Receive information about applicable data practices
- Exercise their rights without unlawful discrimination
Where legally required, Akasha will also recognize applicable browser-based opt-out preference signals, such as Global Privacy Control.
We do not knowingly sell or share personal information of consumers under 16 in circumstances requiring affirmative authorization under California law.
12. OTHER U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have privacy rights under their state's comprehensive consumer privacy laws.
The exact rights and Akasha's obligations depend upon the applicable law and whether Akasha meets that law's applicability requirements.
Where a state privacy law applies, Akasha will process eligible requests in accordance with that law.
Nothing in this Privacy Policy is intended to restrict rights that cannot lawfully be restricted.
13. CHILDREN'S PRIVACY
Akasha's products and Services are intended for adults.
Our Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
If we discover that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete the information.
If you believe a child has provided personal information to Akasha, please contact us at realakashaherbs@gmail.com.
Certain Akasha products may also carry age-related warnings or directions independent of this Privacy Policy.
14. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Fulfill orders
- Maintain customer accounts
- Provide customer service
- Maintain business and tax records
- Resolve disputes
- Detect and prevent fraud
- Maintain security
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the nature of the information and the reason it was collected.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our retention practices.
15. DATA SECURITY
Akasha uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, database, network, or electronic transmission can be guaranteed to be completely secure.
You are responsible for protecting passwords and other account credentials associated with your account.
If you believe your interaction with Akasha is no longer secure, please contact us promptly.
16. DATA BREACHES
If Akasha experiences a security incident involving personal information, we will investigate the incident and provide notifications to affected individuals, regulators, or other parties when required by applicable law.
17. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to websites, social-media platforms, payment providers, or services operated by third parties.
Akasha does not control the privacy practices of independent third parties.
When you leave our Services or interact directly with another company, that company's privacy policy and terms may apply.
We encourage you to review those policies before providing personal information.
19. PRODUCT REVIEWS AND USER-GENERATED CONTENT
If you submit a product review, testimonial, photograph, comment, or other content for public display, information you include may become publicly available.
Please do not include medical information, private contact information, or other sensitive personal information in public reviews.
Where required, we will obtain appropriate permission before using testimonials or other customer content in advertising.
20. INTERNATIONAL VISITORS
Akasha is based in the United States.
If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Data-protection laws in those jurisdictions may differ from those in your country.
If Akasha expands its operations into jurisdictions requiring additional international privacy disclosures or transfer mechanisms, we will update our practices and notices accordingly.
21. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Some browsers provide “Do Not Track” signals.
Because there is not a single universally accepted standard governing all Do Not Track signals, our website may not respond to traditional Do Not Track signals.
Where applicable law requires recognition of legally recognized opt-out preference signals, Akasha will endeavor to honor those signals as required.
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
- Our Services
- Our technology
- Our business practices
- Our service providers
- Applicable laws
- Regulatory guidance
When we make changes, we will update the “Last Updated” date at the beginning of this Policy.
If changes materially affect how we handle personal information, we may provide additional notice where required by law.
We encourage you to review this Privacy Policy periodically.
23. CONTACT AKASHA
If you have questions about this Privacy Policy, Akasha's privacy practices, or your personal information, please contact:
Akasha Herbs LLC
Miami, Florida, United States
Website: akashaherbs.com
Email: realakashaherbs@gmail.com
For privacy-rights requests, please use: realakashaherbs@gmail.com
© 2026 Akasha Herbs LLC. All rights reserved.

18. SOCIAL MEDIA
If you interact with Akasha through social-media platforms, those platforms may collect information according to their own privacy policies.
Information you choose to make public through social media may be visible to others.
Akasha's presence on a third-party platform does not mean we control that platform's privacy practices.